Oregon urges payment flexibility under government shutdown

The Oregon Division of Financial Regulation functions under the Oregon Department of Consumer and Business Services, the state’s largest consumer protection and business regulatory agency.
October 21, 2025

Recommendation comes in an effort to help ease financial hardship

By Mia Maldonado, Oregon Capital Chronicle

Insurance companies and financial institutions should give Oregonians affected by the ongoing federal government shutdown more time and flexibility to pay bills and file claims, the Oregon agency that regulates insurers recommended Tuesday. 

For more information about the state agency’s guidance, read bulletins 2025-8 and 2025-7 on the Oregon Division of Financial Regulation website.

The federal government shut down on Oct. 1 after Republicans and Democrats in Congress could not agree to pass a bill funding government services into October and beyond. With 30,000 people on the federal payroll in Oregon, the Oregon Employment Department estimates about 10,000 of them have been furloughed or required to work without pay.

To help ease any financial hardship, the Oregon Division of Financial Regulation is encouraging the insurance companies, health care service contractors and state-regulated financial institutions under its jurisdiction to provide grace periods to premium payments, give more time to file claims, allow more time to repay of debts, waive late payment penalties, postpone foreclosure actions and evictions and negotiate with consumers experiencing hardship because of the shutdown. 

“We know the shutdown has affected thousands of families in Oregon and we are asking our regulated entities to give some grace to those who have no control over the situation they are currently in,” said TK Keen, division administrator and acting insurance commissioner.

All accommodations should comply with state and federal statutes and regulations, Keen said. 

The Oregon Division of Financial Regulation functions under the Oregon Department of Consumer and Business Services, the state’s largest consumer protection and business regulatory agency. The division protects consumers and regulates insurance, depository institutions, trust companies, securities and consumer financial products and services.

Mia Maldonado covers Oregon and state legislature with a focus on social services for Oregon Capital Chronicle. She started her career in journalism with Oregon Capital Chronicle’s sister outlet in Idaho, the Idaho Capital Sun.

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