Fake Jackson Alerts emails target county residents in phishing scam, officials warn

The Jackson County Sheriff’s Office is warning residents about a phishing scam involving fake emails that appear to come from the official Jackson Alerts system.
September 30, 2025

Fraudsters posing as the county’s emergency alert system threaten account deletion to trick users into sharing personal details

Ashland.news staff report

The Jackson County Sheriff’s Office is warning people to be on the lookout for email scams posing as emergency alert notifications.

The sheriff’s office said in a news release on Monday, Sept. 29, that people have received fraudulent emails appearing to come from Jackson Alerts, the county’s mass notification system. The emails claimed that the recipient’s alerts account would be deleted within 48 hours unless they clicked on a link to confirm their information.

“These emails are not legitimate and were not sent by Jackson County Emergency Management,” Delaney Richmond, the county’s emergency manager, said. “We urge residents to remain vigilant and protect themselves by avoiding emails that come from suspicious sender email addresses and contain questionable links.”

Those who might have received one of the bogus emails should not click on any links or open any attachments, Jackson Alerts advises. And never share personal information. If you suspect a purported Jackson Alerts email message is fraudulent, verify that it came from an official source. To do that, contact the county’s emergency management office instead of using the information in the suspicious email, the sheriff’s office said.

People should also report the email to their email provider as an attempt at phishing to get to their sensitive information.

Jackson County Emergency Management is actively monitoring the situation and coordinating cybersecurity resources to protect residents. Updates will be shared as new information becomes available.

“We take the security of our residents seriously,” Richmond said. “Our priority is to ensure that our community can continue to trust the Jackson Alerts system for timely and accurate emergency notifications.”

For more information or to confirm the legitimacy of a Jackson Alerts email, contact [email protected] or 541-774-6790.

Email Ashland.news associate editor Steve Mitchell at [email protected].

Picture of Steve Mitchell

Steve Mitchell

Related Posts...

Our Sponsors

Ashland Community Composting Ashland Oregon

Latest posts

Ask Strider: Advice for big brothers

Ask Strider: A worried older brother asks our advice columnist’s advice. And a dog’s guardian wants to know if there is any hope getting their hat-hating dog to calm down. As always, Strider tries to give words that help!

Read More >

Residents, vendors voice concerns about Ashland farmers market

Once a vibrant hub for local produce and community gathering, the Ashland Growers Market is now, some say, struggling with shrinking sales and dwindling attendance. Longtime vendors report drops of up to two-thirds in revenue, while people voice frustrations over pricing, location and atmosphere.

Read More >

Our Sponsors

Ashland Climate Collaborative Sreets for Everyone Ashland Oregon
Conscious Design Build Ashland Oregon
Ashland.news Classifieds Ashland Talent Phoenix Medford Oregon
City of Ashland Public Notice Ashland Oregon

Explore More...

This year’s Ashland Mystery Festival is scheduled to run Oct. 16 through 19, and will be headquartered at the Historic Ashland Armory.
Throughout October, 12 female professionals from across the country and Australia — organized by Ashland-based nonprofit Keeping All Women Safe (KAWS) — will offer “valuable information” to help women and men cultivate safer, healthier and more empowering lives and relationships.
The Oregon Senate on Monday passed the long-awaited transportation bill to update the state's funding sources for road maintenance and operations. The bill would raise taxes and fees, including a gas tax increase from $0.40 to $0.46, effective Jan. 1, 2026.
Once a vibrant hub for local produce and community gathering, the Ashland Growers Market is now, some say, struggling with shrinking sales and dwindling attendance. Longtime vendors report drops of up to two-thirds in revenue, while people voice frustrations over pricing, location and atmosphere.
Just over a dozen community members, volunteers and those with lived experience of homelessness gathered at the Bear Creek Social Center in Talent for a 90-minute workshop and open discussion on de-escalation, trauma  and homelessness on Wednesday, Sept. 24. 
ashland.news logo

Subscribe to the newsletter and get local news sent directly to your inbox.

(It’s free)

Don't Miss Our Top Stories

Get our newsletter delivered to your inbox three times a week.
It’s FREE and you can cancel anytime.